• Select a location
  • ---
  • ---

WE RECRUIT


Design Engineers

WE RECRUIT


Development Engineers

WE RECRUIT


Manufacturing Engineers

WE RECRUIT


Project Managers

WE RECRUIT


Quality Engineers

WE RECRUIT


Design Engineers

WE RECRUIT


Development Engineers

WE RECRUIT


Manufacturing Engineers

WE RECRUIT


Project Managers

WE RECRUIT


Quality Engineers

JOB DESCRIPTION

PRODUCT SPECIALIST IN CO DURHAM

Location Type Salary
Co Durham Contract Up to 34ph
  • Reference: 009063
  • Contact: Graham Vockins
  • Tel: 0121 230 1070

As a Product Specialist, you will be the first point of contact between our Client and their customers. You will handle the technical and engineering requirements of the aftertreatment project.

You will need to be local or willing to commute. This role doesn`t require working on site 100% of the time but you will be required to be on site regularly.

Product Specialist Role:

This is a dual customer/product focused position serving as the technical liaison between OEMs and represents our Client`s customers during product development programs and current product topics. Applying products to customer vehicles requires the development of technical specifications, implementing new design configurations, and delivering high performance, low-cost equipment and system solutions integrated with customers` products in a variety of applications. Integrating high quality and optimised customer solutions requires the interaction with sales and marketing teams.

Key Responsibilities:
Investigates integration and installation problems, understands causal mechanisms, recommends appropriate action, owns problem resolution and documents results with guidance from more experienced team members.
Applies and supports the improvement of processes such as Installation Quality Assurance, OEM integration and product selection and tools such as Advisor, OnLine Specifications (COLS) and Global Customer Engineering (GCE) required to support the processes and enable high quality decision making.
Obtains input and negotiates with Subject Matter Experts and Value Package Introduction (VPI) Teams and delivers product data and installation requirements to Application Engineers and OEMs.
Makes decisions in the areas of product selection, design, and integration that impact OEM machine performance, optimization and quality.
Develops strong working relationships with customer technical counterparts to serve as their primary liaison to deliver product technical information, manage product specifications, communicate product change information, conduct installation issue resolutions and facilitate customer requests.
Applies in-depth product, application and market knowledge to support Original Equipment Manufacture product selection and equipment design.
Translates customer needs and "voice of the customer" into functional product requirements.
Serves as customer/market advocate during participation in new product development programs, design reviews and product change request processes.
Ensures products are applied and installed correctly to meet customer system requirements and environments.
Assures installation quality by validating prototype machine performance and ensuring installations meet requirements. Owns problem resolution for moderately complex components, products, systems, subsystems or services with a greater degree of technical complexity and ambiguity over the entry level engineer level and with greater accountability to the project team.
Provides independent execution of established work processes and systems, while still developing technology or product knowledge; engages with the improvement of systems and processes.
Involves minimal direct management of people, but could involve the coordination and direction of work amongst technicians and/or temporary student employees.
Contributes effectively toward team goals, exhibits influence within a work group and continues to develop proficiency in the competency areas critical to success in the role.

Product Specialist Requirements:

College, university, or equivalent Bachelor`s degree in Engineering or other relevant technical disciplines is required.
This position may require licensing for compliance with export controls or sanctions regulations.
Previous automotive sector experience is required as well as previous aftertreatment experience.
Project lead experience is required (only in regards to the technical and engineering requirements, not the financial aspect).
Previous experience in the automotive sector is required.
Must have good communication skills as you will be dealing directly with customers.
Must have a good technical understanding.
Must be able to work with the different needs and different cultures of customers across the globe.
Knowledge of MS Office tools is preferred.

Applications:

Applications are welcomed from Candidates who possess the relevant skills and experience as detailed in the job description. Recent Graduates who do not have the required level of skills and experience need not apply.

Candidates must be eligible to work in the UK before making an application and it is the responsibility of the applicant to provide evidence of such eligibility.

In order to apply for this position, we require your National Insurance number and date of birth. Please include this information with your application.

If you are interested in this position, please contact Graham Vockins graham@gentecrecruit.co.uk